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Customer Service

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%100 Customer Satisfaction

We owe our being a motor brand that has achieved 100% customer satisfaction to our effective customer service and quality technical service.

Onsite Services Throughout Turkey

  • Providing on-site inspection and measurement support for technical problems experienced by our customers
  • Measurements for the information of motors such as current, voltage, cos, power and speed (Energy Analyzer)
  • Control of the transmission system of the motors with the belt and pulley adjustment deviceMotor sökülmeden rulman kontrolü
  • Insulation resistance measurement, thermal measurements, sound and vibration measurements
  • Maintenance of motors in the facility

Energy Efficiency Discovery and Support Studies

Within the scope of energy efficiency, we make energy consumption measurements and provide our customers with energy study reports containing annual savings in case of using IE3, IE4 motors instead of IE1, IE2 motors. In addition, we provide information and report on engine load due diligence and the suitability of the new engine to the load.

engineer
engineer

Design Support Studies for Your Application

After the application analysis, we conduct electrical and mechanical design feasibility studies in accordance with customer design and offer solutions. We carry out feasibility studies for harsh environmental conditions and demanding applications.

engineer

Technical Consultancy Services for Pre-Sales Motorized System Applications

  • On-equipment sample engine installation support
  • Support for engine protection systems
  • Technical consultancy on the use of the engine with automation systems
  • Drive systems technical support

Contact Center

Customer Services Department:

WAT Motor Sanayi ve Ticaret A.Ş.

Organiza Sanayi Bölgesi

Karaağaç Mah. 8.Sok. No: 4 A/2
Kapaklı / Tekirdağ 59510

+90 850 399 49 28

info@wat.com.tr
sales@wat.com.tr

Spare Parts Dealer:

Vatpa Elektrik Motorları

Topkapı, Gümüşsuyu Cad Odin İş Merkezi, B Blok Sk.
No:28/244, 34122 İstanbul

+90 212 613 51 80

Wat
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