Customer Service

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%100 Customer Satisfaction

We owe our being a motor brand that has achieved 100% customer satisfaction to our effective customer service and quality technical service.


Onsite Services Throughout Turkey

  • Providing on-site inspection and measurement support for technical problems experienced by our customers
  • Measurements for the information of motors such as current, voltage, cos, power and speed (Energy Analyzer)
  • Control of the transmission system of the motors with the belt and pulley adjustment deviceMotor sökülmeden rulman kontrolü
  • Insulation resistance measurement, thermal measurements, sound and vibration measurements
  • Maintenancing the motors in the facilityengineer

Energy Efficiency Discovery and Support Studies

Within the scope of energy efficiency, we make energy consumption measurements and provide our customers with energy study reports containing annual savings in case of using IE3, IE4 motors instead of IE1, IE2 motors. In addition, we provide information and report on engine load due diligence and the suitability of the new engine to the load.


Design Support Studies for Your Application

After the application analysis, we conduct electrical and mechanical design feasibility studies in accordance with customer design and offer solutions. We carry out feasibility studies for harsh environmental conditions and demanding applications.


Technical Consultancy Services for Pre-Sales Motorized System Applications

  • On-equipment sample engine installation support
  • Support for engine protection systems
  • Technical consultancy on the use of the engine with automation systems
  • Drive systems technical support

İletişim Merkezi

Değişim Motor Mak. Ltd. Şti. Bayi
Arçelik A.Ş. Alaattinbey Mah. 615.Sokak No:8 İzmir / Karşıyaka / Türkiye

+90 224 441 23 79

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